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Get help with your Brainlet account, workspace, connected services, billing, or a technical issue.

Contact us

Email Brainlet

Write to joven@joinbrainlet.com. Tell us what you were trying to do and what happened. If you can, include the workspace name and the approximate time of the issue.

For community discussion, you can also join the Brainlet Discord. Use email for account, billing, or privacy matters.

What to include

  • The tool, connection, or page involved and the steps that led to the problem.
  • The exact error message, if there is one, and whether it happens again.
  • Your browser or AI host when the issue depends on where Brainlet is connected.

Please do not send passwords, API keys, OAuth tokens, payment card numbers, or private workspace content in a support message. We can ask for a safer diagnostic if needed.

Useful links

Privacy and data requests

To ask about your data, correction, export, or account and workspace removal, email joven@joinbrainlet.com with “Privacy request” in the subject. We may need to verify that you are authorized to make the request.